jillss Privacy Policy

1 Introduction

jillss ("jillss," "we," "us," or "our") operates the online gaming platform accessible at jillss.net (the "Platform"). We are committed to protecting the privacy and personal data of every player who uses our Platform. This Privacy Policy describes how jillss collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable PAGCOR data governance requirements. By registering on or using the jillss Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you do not agree with any part of this Privacy Policy, you should discontinue use of the jillss Platform. For questions or concerns about how your data is handled, please refer to the Contact section at the end of this document.

2 Personal Data We Collect

jillss collects personal data that you provide directly to us, as well as data generated automatically through your use of the Platform. The categories of personal data we collect include:

• Registration Data: Full legal name, date of birth, gender, nationality, Philippine mobile number, and email address provided when you create a jillss account.
• Identity Verification (KYC) Data: Government-issued Philippine identification documents (e.g., PhilSys ID, passport, driver's license, SSS/GSIS ID), proof of address, and selfie photographs submitted for Know Your Customer (KYC) verification purposes.
• Financial Data: Payment method details (e.g., GCash mobile number, Maya account details, bank account information for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, or debit card details) used for deposits and withdrawals. jillss does not store full card numbers; payment data is handled by our regulated payment processors.
• Transaction Data: Records of deposits, withdrawals, bets placed, games played, bonuses claimed, and account balance history.
• Communications Data: Records of your communications with jillss customer support, including live chat transcripts, emails, and support ticket history.
• Technical Data: IP address, device type, browser type and version, operating system, screen resolution, and session duration collected automatically when you access the Platform.
• Usage Data: Pages visited, games accessed, features used, click patterns, and navigation paths within the jillss Platform.
• Responsible Gaming Data: Self-exclusion requests, deposit limit settings, cooling-off period requests, and any other responsible gaming preferences you set on your account.

3 How We Use Your Personal Data

jillss processes your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jillss player account, including processing your registration and verifying your identity.
• Service Delivery: To provide you with access to jillss games, promotions, bonuses, and all other Platform features and services.
• Payment Processing: To process deposits and withdrawals through your chosen payment method (GCash, Maya, bank transfer, or debit card) and to maintain accurate financial records.
• Regulatory Compliance: To comply with our obligations under Philippine law, PAGCOR regulations, and anti-money laundering (AML) requirements, including KYC verification and transaction monitoring.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, cheating, collusion, money laundering, and other prohibited conduct on the Platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To administer self-exclusion requests, deposit limits, cooling-off periods, and other responsible gaming tools you have activated on your account.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about jillss — but only where you have consented to receive such communications. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the jillss Platform.

4 Legal Basis for Processing

jillss processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our obligations under the jillss Terms & Conditions, including account management, game provision, and payment processing.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements and AML obligations.
• Legitimate Interests: Processing is necessary for jillss's legitimate interests in operating a secure, fair, and compliant gaming platform, including fraud prevention and platform security.
• Consent: For marketing communications and non-essential cookies, processing is based on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing & Disclosure

jillss does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: Regulated payment service providers (e.g., GCash, Maya, and banking partners) who process your deposits and withdrawals on our behalf.
• Identity Verification Providers: Third-party KYC and identity verification service providers who assist us in verifying your identity and age in compliance with PAGCOR requirements.
• Game Software Providers: Licensed game developers and content providers whose games are available on the jillss Platform, to the extent necessary for game operation and fairness auditing.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where disclosure is required by law or regulatory order.
• IT and Security Service Providers: Cloud hosting, cybersecurity, and technical infrastructure providers who process data on our behalf under strict data processing agreements.
• Professional Advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third-party service providers who process personal data on behalf of jillss are required to implement appropriate technical and organizational security measures and to process data only in accordance with jillss's instructions.

6 Cookies & Tracking Technologies

jillss uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled.
• Performance Cookies: Used to collect anonymized data about how players use the Platform, helping us identify and fix technical issues and improve performance.
• Functional Cookies: Used to remember your preferences (such as language settings and game history) to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jillss Platform.

7 Data Retention

jillss retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, and contractual obligations. Specific retention periods include:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AML record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations.
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Support Communications: Retained for three (3) years from the date of the communication.
• Marketing Consent Records: Retained for as long as you remain a registered jillss player, and for one (1) year following account closure.

When personal data is no longer required for any lawful purpose, jillss will securely delete or anonymize it in accordance with our internal data disposal procedures.

8 Data Security

jillss implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the jillss Platform.
• Encryption of sensitive data at rest, including financial and identity verification records.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While jillss takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your jillss login credentials and for notifying us immediately if you suspect unauthorized access to your account.

9 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jillss:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed — which this Privacy Policy fulfills.
• Right of Access: The right to request a copy of the personal data jillss holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the jillss Data Protection Officer via the contact details provided in Section 12 of this Privacy Policy. We will respond to all verified requests within fifteen (15) business days, as required by Philippine law.

10 Children's Privacy

The jillss Platform is strictly intended for individuals aged 21 years and older, in accordance with Philippine law and PAGCOR regulations governing online gambling. jillss does not knowingly collect personal data from individuals under the age of 21.

If jillss becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and report the matter to the appropriate regulatory authorities where required.

If you are a parent or guardian and believe that a minor has registered on the jillss Platform, please contact our support team immediately so that we can take appropriate action.

11 Updates to This Privacy Policy

jillss reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When we make material changes to this Privacy Policy, we will notify registered players via email or through a prominent notice on the jillss Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent revision was made. Your continued use of the jillss Platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how jillss protects your personal data.

12 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by jillss, please contact our Data Protection Officer (DPO). As required under the Philippine Data Privacy Act, jillss has designated a DPO responsible for overseeing compliance with data privacy obligations.

You may reach the jillss Data Protection Officer at the following email address (plain text — not a clickable link):

[email protected]

For general support inquiries unrelated to data privacy, you may contact our customer support team at:

[email protected]

jillss aims to acknowledge all data privacy requests within five (5) business days and to resolve them within fifteen (15) business days. For complaints that cannot be resolved directly with jillss, you may escalate the matter to the National Privacy Commission (NPC) of the Philippines through its official channels.